What is this film?

367 views#1 Moviesclouds Magic mice princess
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This film was animated, I remember watching it in the very early 1990s but believe that it is older.
A girl lives in a palace in the clouds, she cannot remember anything because her captor uses makeup on her to erase her memory. I believe she is the princess of the kingdom. There are mice in the kingdom who are working to break the spell and help her remember who she is.

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was this american or asian? do you remember anything else?

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Just a wild guess: Castle in the sky (1986)

www.imdb.com/title/tt0092067

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